Vinted Members Express Displeasure Regarding Sizing Modifications
Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.
This online marketplace has updated its measurement guidelines for women's and children's garments failing to inform all shoppers about the modification.
Social Media Reaction
Many shoppers and sellers have taken to social media stating that platform listings now display a different size category than originally posted due to the recalibration.
The platform stated the updated approach better aligns with comparable marketplaces.
The platform has recommended to review their products and manually change the size if necessary, resulting in member annoyance.
Measurement Approach Updates
Before the change, the measurements included a single numeric size and a letter, like S/8 or M/10.
The new system has a letter with a size spectrum for example S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L was formerly size 12 but currently displays as UK 16-18.
Member Experiences
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, stated items she posted featuring size 14 markings were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Manual Updates
Charlotte Lunn, based in Derby, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she explained.
Platform Context
The service features exceeding 100 million users, comprising 18 million UK members.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: earlier, Vinted reversed a change regarding delivery choices due to shopper criticism.
