The Way Secret Filming Exposed a £28m Timeshare Scam

Authorities have called it as one of the largest frauds of its nature in the United Kingdom.

In all 14 defendants have been convicted for their involvement in a multi-million pound scheme to cheat in excess of 3,500 vacation property owners.

The targets were eager to exit age-old vacation property deals and sought out assistance.

Most were in the age range of 60 and 80. In excess of 500 of them surrendered more than £10,000, and one individual handed over more than £80,000.

Those affected were faced intense presentations extending for six hours. They were left out of pocket, possessing valueless fake "points" and remained locked into high-priced timeshare contracts they frequently were unable to use.

The Business Central to the Scam

The business at the core of the scheme was the organization in question. They collected clients' cash to support the proprietors' opulent lifestyle of private schools, millionaire mansions and personal aircraft.

The leader at the top of the company, the company director, was given a seven and a half year prison term in January for conspiracy to defraud.

In the latest development, his wife another individual was one of the final three to receive sentencing.

She received a 24-month deferred imprisonment at the London court after confessing to money laundering.

This has been a lengthy process and represents a major victory for the individuals who testified, the authorities and the Crown.

The Way the Investigation Was Initiated

I first heard about the firm emerged during the mid-2016. The role involved in the investigations unit of a news organization, producing documentary shows.

A acquaintance noted that his mother had inherited the use of a vacation unit in the Spanish coast and, after decades of vacations, had begun looking to terminate the deal.

It should be noted how widespread holiday ownership had grown with British holidaymakers in the 1980s and 1990s.

Timeshares permitted families to access the equivalent unit annually, or swap their time slots with other owners who had units in other resorts. Roughly 600,000 sun-lovers seized that opportunity.

The initial boom was accompanied by a lot of stories about rip-off merchants mis-selling properties. They appeared frequently on consumer TV programmes.

The common holiday ownership agreement tied investors in for long periods.

By 2016, those holders who had experienced their guaranteed place in the sun for 20 or 30 years were getting older, and a significant number were looking to wave goodbye to their holiday properties.

A number had reduced ability to travel and found it difficult to access their units. A few just believed they'd achieved their goals from them. And some had deceased, in frequent situations passing on their heirs to take over the deals - along with their annual payments and upkeep costs.

The Covert Probe Progresses

And that's where the friend's mum had ended up. She looked online for answers and came across the company, a firm whose digital platform promised to release her from her deal.

However, having made a payment and arranged an appointment with them, her family became suspicious.

Subsequent checking showed numerous individuals claiming they had paid money and received no benefit out of it. In fact, they had been left out of pocket. A lot of it.

Our team commenced probing what was going on. It was rapidly apparent that there were some shady characters working within the vacation property industry.

A legal professional had numerous client reports waiting to sue the company.

The team interviewed clients who had used the firm and they all told the same story. They believed the company would purchase their timeshare away from them but when they attended a meeting (for which they submitted funds initially) they were told there was no re-sale value.

In place of that, they were persuaded - actually pressured - to invest additional funds investing in "the firm's incentive scheme", associated with the organization's holding firm, the overarching entity.

The precise definition was somewhat vague. They sounded like a kind of currency, giving access to cheaper vacations and amenities and retail offers.

And they were seemingly "exchangeable with other owners, eventually.

Investing money up front now would produce an eventual payoff that would pay for the firm's costs and result in the property owner with a gain, freed at last from their burdensome contract.

Too good to be true? Certainly, that proved correct.

A 'Deceptive Scheme'

Based on these descriptions were accurate, this was a major deception.

This is known as a "deceptive marketing."

A business - in this case the organization - "baits" the client by promoting a specific service but then to say that's not available, steering the client towards another, inferior option.

That's illegal. Possessing all the testimony we had collected, we presented the rationale to covertly record one of the organization's sessions.

The process requires dedication, work, and strong justifications for why this is the only way to collect the data required to confirm deceptive practices.

With approval secured, our limited crew organized a consultation with one of the organization's staff in the English town.

Pretending to be a member of the public wanting to get his mum free from her timeshare contract|holiday ownership agreement

Daniel Hanson MD
Daniel Hanson MD

A passionate crafter and DIY enthusiast from Amsterdam, sharing easy and fun projects for all skill levels.